01 — Journal

Ideas worth
sharing.

Practical thoughts on design, websites, digital strategy and building a stronger online presence.

Why your website is your best first impression.

A practical guide to making the first few seconds of a customer visit count — from your message and trust signals to the final call to action.

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01FIRST
IMPRESSIONS
02

Three simple ways to make a site feel premium.

Why spacing, typography and a focused customer journey matter more than adding more features.

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03

What to put on a website when you don't know where to start.

The essential pages, information and calls to action every small business should consider.

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04

Designing for the customer holding a phone.

A mobile-first checklist for making local business websites faster, clearer and easier to use.

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